Meet Our Spa Team
dedicated to your rest and rejuvenation
At The Umstead Spa, our dedicated team of skilled therapists, estheticians, and wellness professionals are committed to creating a serene, transformative experience for every guest. With a deep understanding of both traditional and modern techniques, our team brings a personalized approach to each treatment, guided by intuition, expertise, and the highest standards of care.
From soothing massages to results-driven facials and luxurious body rituals, our spa professionals are passionate about promoting well-being, relaxation, and radiant renewal. Every service is thoughtfully tailored to support your unique needs, allowing space for rest, restoration, and balance in a tranquil, five-star environment.
Director of Spa
Susan Hunnell
A Durham native, Susan is a proud graduate of North Carolina State University with a B.S. in Business Management and Marketing. After graduating, Susan spent the next eight years as an Advertising Account Executive for several area radio stations building relationships with businesses to achieve their marketing goals. With a family move to Colorado, Susan delved into management at a skincare and cosmetics company where she thrived at building and guiding a team. In 2017 Susan joined St Julian Hotel and Spa in Boulder as the Spa Director where she discovered her passion for luxury hospitality, managing Spa teams and creating memorable moments for guests. In 2024, Susan moved back to North Carolina and joined the team at the Umstead Hotel and Spa, accepting the role as Spa Director. Happy to be back in the triangle, she resides in Holly Springs with her husband and youngest child. A strong advocate and volunteer for the Cystic Fibrosis Foundation since 1998, Susan also enjoys family time, gathering with friends, and escaping to the beach.
Spa Operations Manager
Abigaile Gatch
Originally from northwest Georgia, Abigaile pursued her education in esthetics in Atlanta before relocating to Boone, North Carolina. While working as a Spa Attendant at Westglow Spa in Blowing Rock, she developed a deep appreciation for luxury spa experiences and knew she wanted to continue growing her career in the wellness industry. In 2024, Abigaile moved to Raleigh and joined The Umstead Hotel and Spa as a Spa Receptionist, where she continues to build upon her passion for thoughtful hospitality and guest care. Outside of work, Abigaile enjoys reading, caring for her houseplants, watching movies, and spending time with her family.
Spa Supervisor
Lindsay Morris
Born and raised in Raleigh, North Carolina, Lindsay attended Cardinal Gibbons High School and discovered her passion for the beauty and wellness industry at the age of 17. Following graduation, she moved to Charlotte to pursue her education at the Aveda Institute in SouthPark. Eager to further her knowledge of spa operations, wellness, and skincare products, Lindsay joined The Umstead Hotel and Spa, where she continues to grow her experience in the industry. Outside of work, she enjoys traveling, exploring local restaurants, spending time with family and friends, and caring for her apartment patio garden. She also loves pet sitting and spending time outdoors.