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Amenities at The Umstead Hotel and Spa

Enhance Your Stay with Luxury Amenities & Services

The Umstead Hotel and Spa holds the distinction of being the only Forbes Five-Star Hotel in North Carolina, a destination without equal in the Raleigh area. Committed to creating memorable experiences for our guests, The Umstead enhances your stay with a meticulously chosen and cultivated array of luxury amenities and services

**Our pool will be moving to a reservations-only format for Saturdays & Sundays only to safely accommodate all of our guests. Please contact reservations by phone at 866-877-4141 to reserve seats for your upcoming weekend stay.**

Concierge Services

Allow our 24-hour concierge to see to any request, large or small. 

In-Room Dining

Enjoy 24-hour in-room dining from Herons, our Forbes Five Star, AAA Five Diamond Signature Restaurant. 

Laundry and Dry Cleaning

The Umstead offers 24-hour laundry and dry cleaning services. 

Coffee and Tea

Start your day with complimentary coffee and tea in the lobby every morning from 5:30am-9am.

Valet Parking

Valet parking is available. 

Herons Restaurant

One of only 64 Forbes Five-Star restaurants in the world, Herons is the signature restaurant of The Umstead Hotel and Spa and annually acclaimed among the best restaurants in and around downtown Cary, North Carolina.

Full Service Bar

The Bar & Lounge at The Umstead Hotel and Spa is the perfect place to begin or end a memorable evening. Our wine cellar is stocked with an extensive collection representing the world's most renowned regions, while our signature culinary inspired cocktails offer a truly unique taste that incorporates the season's best flavors. With live entertainment in the evenings, you'll find that the fare on our bar menu is impressive and imaginative in the spirit of Herons.

Afternoon Tea

Afternoon Tea is served in the Lounge, situated amongst the art adorned walls and enhanced by the hotel's Dale Chihuly glass sculpture and a live harpist. This Umstead tradition is a welcoming and elegant way to spend an afternoon socializing.

Nightly Live Entertainment

Enjoy nightly live entertainment in the Lounge. 

Onsite Car Service

The Umstead Hotel Concierge can assist with transportation to all area attractions, including RDU Airport. Please contact the Concierge regarding all transportation requests. Transportation services are provided by EcoStyle - a green transportation company.

Meeting and Event Space

Experience unparalleled service, breathtaking views, exquisite dining and luxurious spa treatments at the place where art and nature beautifully collide. Located in the heart of the triangle, North Carolina’s most highly rated hotel features 10,000 square feet of art lined event spaces with natural light and provides every modern amenity a corporate meeting or social event could require.

Gift Shop

The Gift Shop at The Umstead Hotel features a wonderful variety of artful, unique gifts that reflect the Hotel's natural surroundings and exquisite in-house art collection. The warm, modern shop is a jewel box of delights displayed among native floral and woodsy elements. A variety of sundry items, beverages, and snacks await the weary business traveler, as well as voyage-friendly clothing and accessories in luxurious fabrics. To contact The Gift Shop, kindly call 919-447-4065. 

Pet Accommodations and Dog Park

Our pet-friendly features include DogWoods, an enclosed playground for our canine guests. A $200 deep cleaning fee is applied to all guest rooms with pets occupying them upon departure.

Self Parking

Self parking is available.

Purchase Gift Cards

The Umstead Gift card is the perfect way to give the gift of The Umstead. 

Complimentary Bike Rental

Complimentary bicycle rentals with helmets and trail maps available.

24 Hour Fitness Center

*Fitness facilities are now open, but occupancy is limited to 6 people per state COVID-19 regulations*

Featuring an expansive cardio section, Peloton bikes, strength training equipment as well as floor space for stretching and yoga, our Fitness Studio is open 24/7 for overnight guests of the hotel.

Seasonal Outdoor Pool

**Until further notice the pool will require reservations for Saturdays & Sundays to safely accomodate our guests with the limited seating capacity imposed by COVID-19 restrictions**

Seasonal outdoor pool with private cabanas and adjoining pool bar.  Pool is open daily 8am to 8pm and will be locked during off hours, weather permitting.

Full Service Spa

Full-service Spa with complete menu of body treatments, nail care, facials, massage and organic treatments.

Spa Facility Usage

Spa facilities are available for guests receiving treatments valued at $150 or more only. Non-Hotel guests please click here for updated spa facilty usage and fees.

Lake Side Walking Trails

Three acre lake with a 1/4 mile walking/jogging trail for recreational use.

Locally Sourced Cuisine

Locally sourced cuisine from over 14 local farms including our one acre Culinary Plot - One Oak Farm

Complimentary Internet

Complimentary Internet in all guest rooms and public areas.

VertuoLine Nespresso Machine

Complimentary in-room VertuoLine Nespresso Machine.

Shoe Shine

Complimentary shoe shine.

Turndown Service

Nightly turndown service.