The Umstead Spa brings the soothing elements of nature together to restore the mind, body, and spirit. Enter The Umstead Spa, where calming botanical fragrances and soft music greet you. Don a plush robe and take a moment to unwind in one of our lounges or outdoor meditation courtyard. Move throughout the serene lounges, dip into the therapeutic whirlpool tub and unwind in the aromatic eucalyptus sauna or steam room. From there, you'll be ready to embark on the journey to total relaxation.

Allow us the opportunity to indulge your senses, fulfill your simplest request and heighten your sense of well-being. We look forward to your visit. To contact The Umstead Spa call 919-447-4170.

Important Spa Information


You must be 18 years or older to enjoy our services and facilities. Guests under the age of 18, when accompanied by an adult, may receive a manicure or pedicure.


Parking is available at the Umstead Spa as well as complimentary valet parking at the hotel's front entrance. If you are receiving a facial, body treatment, or massage we ask that you arrive at least 30 minutes prior to your scheduled appointment. For nail care appointments, please arrive 10 minutes prior to the scheduled time. All appointments begin with a brief consultation with your therapist and conclude at the scheduled time.

Cancellations or Missed Appointments

To better serve our guests we ask that you provide us with 24 hour notice if you need to cancel or reschedule your appointment to avoid being charged the entirety of your service. All “No-shows” will be charged in full to your credit card or room. We request 72 hour notice for cancellation of any spa package or appointments for parties of five or more.


Please enjoy healthy snacks and beverages on the second floor of The Spa with our compliments. For a full spa experience, we highly recommend reserving a table for lunch in our signature restaurant Herons to enjoy our Spa inspired Restore menu as a health and wellness option or enjoy our all day menu available in our Bar and Lounge.

Electronic Devices

To help facilitate a serene environment, we ask that you download any magazines or books prior to entering the spa. Electronic devices are not permitted in the treatment rooms

Facility Usage & Fees

Due to availability, beginning Friday at noon through Sunday at noon, we limit appointments to hotel guests only. We release all appointments to the general public at 10:00 am the Thursday prior and encourage local guests to call at that time for weekend availability. The use of the Spa facilities is complimentary to hotel guests. Non-hotel guests may enjoy all the Spa facilities when receiving treatment(s) valued at $100 or more. Facility usage includes the locker rooms, steam, sauna, whirlpool, lounges, coed current pool and meditation courtyard. Visit The Umstead Spa Monday – Thursday and enjoy access to the outdoor seasonal pool, fitness center and all of the amenities of the spa when receiving treatment(s) valued at $100 or more. Please note, swimsuits are suggested.


Featuring an expansive cardio section, strength training equipment as well as floor space for stretching and yoga, our Fitness Studio is open 24/7 for overnight guests of the hotel. Spa guests are permitted to use the Fitness Studio Monday through Thursday only.

Health Considerations

Please be sure to inform your reservations agent at time of booking if you are pregnant, have high or low blood pressure, any physical ailments, allergies, or any condition that may prohibit massage, skin care therapies, or exposure to heat. We discourage excessive alcohol consumption prior to, during, or immediately following Spa treatments, sauna, steam or whirlpools. Please avoid immediate sun exposure after skin care therapy.

Hours of Operation

The Spa is open daily from 8:00 am until 8:00 pm unless otherwise notated.

Personal Possessions

Please avoid bringing jewelry or other valuables to the Spa. If you are a guest of the hotel, please leave your valuables in your guestroom safe or in a hotel safety deposit box. The Spa is not responsible for broken or misplaced items.


Please contact us at 919-447-4170 or for all reservations.

Return Policy

If you are not satisfied with a product you have purchased, it must be returned within 7 days with proof of purchase in order to receive a credit or to exchange it for a more suitable product. Returns without a receipt will receive spa credit only.

Service Charge

For your convenience, a 20% service charge will be added to all services and packages. If you feel you have received exceptional service, additional gratuities may be left at your discretion.


The Umstead Spa is a non-smoking facility.

Celebrations and Group Experiences

Let us customize a package for that special group event or person. Ideal for bridal parties, client appreciation, or celebrating with friends and family. Please inquire within.

The Spa Boutique

The boutique nestled in The Umstead Spa is the perfect place to find a gift for a loved one, or a treat to take home.

Gift Cards

The ideal gift for any occasion, The Umstead Gift Card is available for purchase in any dollar amount and redeemable throughout The Umstead Hotel and Spa. Cards must be presented at the time of the service to be redeemed. The Umstead Hotel and Spa is not responsible for lost or stolen cards. Gift Cards are non-refundable; please review facility usage and fees for limitations. Prices are subject to change without notice.

The Umstead Hotel and Spa

Umstead Spa

Seasonal Treatments

Be sure to ask about our seasonal treatments designed to treat the mind and body in preparation for the changing weather
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The Umstead Hotel and Spa